INSTALLING WINDOWS XP MODEMS:

Windows XP requires specific drivers in order to successfully install a modem. Some modems will install and operate with the drivers provided for Windows NT or 2000, but not all. In preference to using our instructions below, please follow instructions supplied by the modem manufacturer instead.

As a guide ONLY we've included the following information, however each modem is different. Should you encounter any problems, please call the support number for the manufacturer of your modem and check it's suitability for use with Windows XP.

TIP 1: You may need the modem drivers for Windows XP, as supplied by your modem manufacturer, before continuing.

TIP 2: If your modem is ALREADY INSTALLED and isn't detected at any time, please ensure it's turned on and RESTART your computer for the installed modem to be recognized. Failure to recognize a serial port modem, unless it's turned on BEFORE starting the computer, is a quirk of some Windows operating systems.

  1. Connect your modem to the PC and power supply.
  2. Turn the modem on. If the modem is a USB, the computer should automatically detect it's presence and bring up the modem installation wizard. If not, read on.
  3. If your modem isn't USB, 'Restart' the PC.
  4. When Windows XP restarts it should detect your modem and begin the installation wizard for which you will follow the instructions. If not please read on.
  5. For modems connected by serial port, you may need to install manually.

 

Go to the 'Start' button at bottom left of your screen and choose 'Control Panel'.

Next, click on the 'Printers and Other Hardware' icon.

 

 

 Now choose the 'Phone and Modem Options'.

 

Now click on the 'Modems' tab at top of the screen.

Next choose the 'Add' button.

 

 Tick the option box 'Don't detect my modem; I will select it from a list' and press the 'Next' button.

 

You can install the modem manually by using the drivers for Windows XP as provided by the manufacturer of your modem.

Firstly try checking the list of modems and if yours is shown, choose the correct modem from the list.

If your modem doesn't appear in the list, AND you have the drivers provided by the manufacturer, choose the 'Have Disk' button and locate the drivers on the drive of your computer where they're stored.

In either case follow the instructions on your screen.

Now you need to ensure your connection for Internet is setup to use the newly installed modem. Go to Set up a new connection.